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Terms and Conditions

Please note your acceptance of these terms and conditions is a requirement when making a booking.

Our Terms & Conditions

Please note your acceptance of these terms and conditions is a requirement when making a booking.

Our Terms & Conditions:

  • Standard check-in is as of 3pm.
  • Payment methods: Accept Visa, MasterCard, Cash.
  • Check out time must take place before 10am on  the departure day. Otherwise, the guest will be charged for an additional night. 
  • Facilities and grounds are for paying guests only, sorry no visitors
  • No parties, loud disturbances and/or noise-nuisance are allowed or tolerated on the property.
  • When requesting a certain cottage we will do our best to make sure you stay in that cottage, but we can not guarantee this.
  • Pets are welcome on request. We charge a fee ($10 per night per pet) for the pets stay. Pets that stay indoors have to be full house trained. Please contact us for more details
  • Sunshine Valley Cottages offers Wi-Fi internet access to connect to the Internet. Sunshine Valley Cottages cannot be held responsible for non-availability of the Internet network, inability of accessing the Website, external intrusion, computer viruses, or non-authorized online transactions using our Wi-Fi access.
  • Guests or their visitors are responsible for damage, loss or theft from their cottage and on the property. The guest shall bear all costs arising from such damage. 
  • The guest is responsible for maintaining cleanliness and treating the property with respect. Failure to do so may result in additional charges.
  • The owners reserve the right to cancel any booking should any unforeseen circumstances arise. In this case the full amount will be refunded.
  • There is one car park per cottage. All vehicles and their contents are parked at owner’s risk.
  • We do not accept any responsibility for damage and/or theft from vehicles parked within the premises.
  • No refund in case of anticipated departure.
  • We strongly recommend you purchase comprehensive travel insurance at time of booking. We suggest that the policy should include, but not be limited to, the following cover: Loss of deposit through cancellation; loss or damage to personal baggage and loss of money and medical expenses.

Cancellation Policy

  • If cancelled up to 28 days before arrival, no fee will be charged.
  • If cancelled less than 28 days prior to the scheduled arrival date, the full amount of the initial reservation will be charged.
  • In case of no show or anticipated departure, the full amount of the initial reservation will be fully charged, and the reservations will automatically be cancelled
  • It is suggested to seek travel insurance to cover cancellations and other emergencies.

Cancellation Policy Easter long weekend and 22 December till 5 January.

  • You will be charged a non-refundable prepayment of 50% of the total price after reservation and the remaining amount in the 30 days before arrival
  • You will be charged the total price if you book or cancel in the 30 days before arrival.