Terms and Conditions

Please note your acceptance of these terms and conditions is a requirement when making a booking.

Our Terms & Conditions

Please note your acceptance of these terms and conditions is a requirement when making a booking.

Our Terms & Conditions:

• Standard check-in is as of 3pm.
• Payment methods: Accept Visa, MasterCard, Cash.
• Check out time must take place before 10am on  the departure day. Fees will apply for late check out
• Facilities and grounds are for paying guests only, sorry no visitors
• No parties, loud disturbances and/or noise-nuisance are allowed or tolerated on the property.
• When requesting a certain cottage we will do our best to make sure you stay in that cottage, but we can not guarantee this.
• Pets are welcome on request. We charge a fee ($10 per night per pet) for the pets stay. Pets that stay indoors have to be full house trained. Please contact us for more details
• Sunshine Valley Cottages offers Wi-Fi internet access to connect to the Internet. Sunshine Valley Cottages cannot be held responsible for non-availability of the Internet network, inability of accessing the Website, external intrusion, computer viruses, or non-authorized online transactions using our Wi-Fi access.
• Guests are responsible for damage, loss or theft from their cottage and on the property.
• The owners reserve the right to cancel any booking should any unforeseen circumstances arise. In this case the full amount will be refunded.
• There is one car park per cottage. All vehicles and their contents are parked at owner’s risk.
• We do not accept any responsibility for damage and/or theft from vehicles parked within the premises.
• No refund in case of anticipated departure.
• We strongly recommend you purchase comprehensive travel insurance at time of booking. We suggest that the policy should include, but not be limited to, the following cover: Loss of deposit through cancellation; loss or damage to personal baggage and loss of money and medical expenses.

Cancellation Policy

• If cancelled up to 28 days before arrival, no fee will be charged.
• If cancelled less than 28 days prior to the scheduled arrival date, the full amount of the initial reservation will be charged.
• In case of no show or anticipated departure, the full amount of the initial reservation will be fully charged, and the reservations will automatically be cancelled
• It is suggested to seek travel insurance to cover cancellations and other emergencies.

Cancellation Policy Easter long weekend and 22 December till 5 January.

• You will be charged a non-refundable prepayment of 50% of the total price after reservation and the remaining amount in the 30 days before arrival
• You will be charged the total price if you book or cancel in the 30 days before arrival.